Managing Customer Experience and Relationships:

Managing Customer Experience and Relationships: A Strategic Framework 3rd Edition Kotler, Philip Primary Author Peppers, Don Primary Author Rogers, Martha Primary Author mixed material bibliography Canada John Wiley 2017 monographic 3 en English 624 p. ; 24 cm. Customer relations--Management Relationship marketing 658.8129781119236252 MNP Library Excellent Career Begins with Excellent Education 658.812 Pep m bel/21/0091 MNP Library Gading Serpong 658.812 Pep m 9781119236252.jpg.jpg 22628 2021-11-30 11:28:38 2021-11-30 11:29:27 machine generated