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Customer relationship management : concepts and technologies
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: Buttle, Francis - Maklan, Stan - Raab, Gerhard -
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Customer Relationship Management: A powerful tool for attracting and retaining customers (Management & Marketing)
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: 50MINUTES -
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Customer Relationship Management
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: Shanthi -
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Customer relationship management : the foundation of contemporary marketing strategy
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: Baran, Roger J. -
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Customer relationship management in electronic markets
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: Iyer, Gopalkrishnan R. -
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Salesforce CRM : the Definitive Admin Handbook
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: Goodey, Paul -
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The art of CRM : proven strategies for modern customer relationship management
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: Fatouretchi, Max, -
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Cracking the CRM Code : How to prevent failures in buying, implementing and using CRM
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: Parekh, Limes -
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CRM for dummies
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: Helgeson, Lars -
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Managing Customer Experience and Relationships: A Strategic Framework 3rd Edition
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: Kotler, Philip - Peppers, Don - Rogers, Martha -
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